They lie, be forwarded to avoid them at all costs - Anonymous employee Helpware Employee Review

1.0
Sep 24, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was able to work from home

Cons

This company says they have all these core values but doesn't stand behind any of them they offered rewards to place good reviews for them. When hired in we was told this job was through 2025, then when we all started seeing the signs that they was about to loose the project they said they had never told us that time frame. They ensured everyone that our jobs were safe and that before closing the project they would offer other programs to go to and give everyone ample notice that it was closing then one week later they called in 160 employees to a zoom meeting where they terminated everyone of their positions with zero notice and had everyone muted to where they could not ask any questions or express any of their concerns we was all locked out of our systems to be able to go in to retrieve any of our documentation. We was informed that we would not be paid for our PTO time we had earned and I myself have not applied for unemployment yet but have been told that the ones who have are not able to get it because of the way helpware had us set up in the system.

Explore other reviews about Helpware

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and collaborative environment

Cons

The management is sometimes slow in giving feedback and implementing changes.

1.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Cons

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

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