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Home Direct USA

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tough customer service position - Customer Service Representative Home Direct USA Employee Review

3.0
Aug 11, 2013
Recommend
CEO approval
Business Outlook

Pros

work with great people. great benefits plan.

Cons

dealing with customers about damage claims/delivery delays all day can be stressful

Explore other reviews about Home Direct USA

5.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment, excellent management team

Cons

Company no longer in business

4.0
Oct 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Casual work environment; good relationships with colleagues and co-workers; able to work independently; paid vacation, holidays and personal business days

Cons

Low salary and minimal merit increases; overtime was expected but salaried employees were not compensated; lack of adequate orientation and training; no cross-training

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