Pros
- People are nice. - If you're a designer looking to learn about other disciplines, then it's good.
Cons
- Work is disorganized. It is not uncommon for people, even in senior positions, to not honor deadlines or refuse to have a clear plan of doing things with the excuse of "let's just prototype it". - Leadership procrastinates decision making while asking emplyees to be patient. - People are somewhat illusioned about what IDEO can or cannot do, and very complacent and defensive when put in competion with other studios. - People are quite entitled, often condescending towards vendors and partners in execution roles. - Leadership is not in tune with technology due to lack of interest, which leads to 1) mostly accepting work from clients that are really behind, and 2) "human-centered, innovative solutions" that aren't new to people who really work in the industry.