A Great Stepping Stone - Senior Associate ISN Software Employee Review

3.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Best in class on-boarding and training Strong leadership and management Well-structured internal processes Opportunities for skill growth Gender diverse Amazing service provided to customers Very profitable company

Cons

Poorly resourced - you will be working regular overtime Unfair compensation - promotion cycles are tenure based Low compensation relative to similar SaaS companies Inefficient allocation of work - no employee specialisation Low ceiling - high achievers will get as far as they can at ISN in under 2 years Yes-man company culture that borders on a cult Refusal to learn from or even acknowledge that competition exists Ineffective sales practices Low racial diversity, which becomes worse as you move up the layers of management No reinvestment in a dated software product Resistance to remote work Terrible pricing model that executive leadership refuses to change Job titles that are unrelated to your role

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ISN Software Response
5y
Thank you for taking the time to share your experience and feedback. We appreciate your perspective and would like to hear more if you are willing. Feel free to contact us at reviews@isn.com so we can discuss the details provided in your review.

Explore other reviews about ISN Software

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Feeling Valuable, work is important, company benefits and culture, encouragement from supervisors and upper management, linear career path, travel, community oriented

Cons

Can be lots of work during busy seasons

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation, great benefits and insurance. Good opportunities to move up

Cons

Workload is a lot but very manageable, you have to like the company and your coworkers a lot to stay there many years.

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