Account Management - Associate Account Manager IT Glue Employee Review

3.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Dog friendly, social sales floor

Cons

Operational inefficiencies regarding account management structure

Explore other reviews about IT Glue

1.0
Sep 7, 2017
Recommend
CEO approval
Business Outlook

Pros

+A good product: it solves a real problem and provides tangible value to users +Some smart people work here, and depending on the team (development/partner success team sticks out in my mind), you'll be protected from some of the cons below. + Great Entry level job with fairy good base salary. It's done deal if you have a internal recommendation

Cons

*Executive leadership does not address issues at hand, rather they brush things off or usually don't even respond at all. HR is unable and incapable to address issues/complaints with leadership since they are afraid to lose their jobs. Leadership provides no value or help to the employees - skating by on their titles as their work ethic is very poor, or down right bullish! They would rather force their opinions on the staff and expect them to follow - feedback is simply seen as complaining! The staff is simply trying to help as they are the ones down the work! * Sociopathic behaviours are very common among senior leaders and Car Sales mentality of selling *Very often that Sales managers would try to humiliate individuals and play favorites... *inappropriate jokes, offensive comments and human right violations are very common in weekly 1 on 1s and Sales huddles. Some talented individuals & top performers lost their jobs trying to voice it to Human Resources whom has questionable work ethic. * Some senior managers would reveal people's personal information such as Personal Salary, people's personal issues, divorces and etc to other employees privately * Office politics feels like high school. A lot of gossip ...

12
avatar
IT Glue Response
8y
Hi there, Thank you for taking the time to provide this feedback, it is appreciated. We are genuinely sorry that you feel the way you do about your team. Our Executive Leadership team has been picked not only to move the business forward, but to continue instilling our core values across the organization. You are one of very few that have a different opinion, and no claims of humiliation or favouritism have been brought to the attention of the leadership team. Further, I assure you that our HR team is completely empowered to deal with anything inappropriate, we taking claims of bullying very seriously and no, we are not afraid to lose our jobs :) If you are indeed a current employee, please reach out to me directly so we can further address some of your points in this review. Otherwise, I wish you all the best in your future career endeavours!
1.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Office Location in Miami and decent healthcare benefits

Cons

Management, DevOps tools, compensation, and work life balance.

2
See reviews by: Helpful|Rating|Date|All