Focused only on Sales - Technical Support Impel Employee Review

1.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people around you in the smaller teams

Cons

The company only cares about meeting their sales goals. They don't put enough money into Engineering, so a lot of releases are rushed and broken, causing a trickle down effect where the whole company suffers. There's no growth opportunities, The founders were just stock rich kiddies who decided to jump on the AI train, the international market is almost gone because of the lack of care about anything other than filling their pockets. Lower than the standard pay for intricate AI work.

Explore other reviews about Impel

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of space to learn and grow, and management for most teams is great

Cons

Can feel a bit disorganized at times, but allows for lots of flexibility

2.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice office environment - Friendly team

Cons

- The Sales team seem to work against the CSMs - Too focused on contracts signed rather than launching clients - Unstable and unreliable tech

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