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      Included Health

      Engaged Employer

      Included Health reviews

      LOVE Grand Rounds! - Care Coordinator Lead Included Health Employee Review

      5.0
      May 29, 2019
      Care coordinator lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing growth opportunities, outstanding culture. Rewarding work that makes an impact.

      Cons

      Rapid changes, startup company- constantly evolving and can experience growing pains

      avatar
      Included Health Response
      7y
      Thank you for sharing your thoughts with us—we’re happy to have you at Grand Rounds! Thank you for the suggestion about leadership development. We recently hired a great leader to run the company’s learning and development initiatives so please stay tuned for big improvements in this area. And regarding even more internal communications, YES to that as well. Especially as we continue to grow and scale, we are constantly looking for new ways to communicate what’s going on within the organization beyond our current Monthly Company Meetings, Monthly Leaders Forums, Slack Updates, Intranet or Company-wide Emails. If you have specific ideas or suggestions, I'd love to hear them!

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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