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Included Health Reviews
Updated Sep 23, 2023
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Found 463 of over 493 reviews
57% Recommend to a Friend
Found 461 of over 493 reviews
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Recommend to a Friend
Approve of CEO
Owen Tripp
335 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great people that work very hard every day to help connect patients to the highest quality patients." (in 41 reviews)
Cons
- "Starting pay was low however management adjusted that to where you work (remotely)" (in 19 reviews)
- "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." (in 12 reviews)
Ratings by Demographics
This rating reflects the overall rating of Included Health and is not affected by filters.
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- 5.0Sep 21, 2023Software EngineerCurrent Employee, more than 3 years
Pros
You can tell leadership really believes in the product and cares for their staff. Generous benefits and WFH opportunities are also great.
Cons
No 401k is probably the only downside.
- 2.0Aug 30, 2023Anonymous/EmployeeCurrent Employee, more than 1 year
Pros
1.The company offers decent pay depending on the department you are in. 2.The team is filled with colleagues who genuinely care about better health outcomes, showcasing a shared passion and purpose that is 3. Remote work options offers flexibility and is a definite advantage
Cons
I'd strongly advise potential employees and other stakeholders to read through the reviews on Glassdoor. There are common threads that shed light on the company's true culture and operational challenges. 1. Among the leadership team, only a handful are viewed as role models or leaders that one might aspire to emulate. Also, very young managers have risen swiftly without proper training, often without the necessary experience to lead effectively. 2. Favoritism at the executive level is evident. Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover. 3. Despite championing "scale" as a growth strategy, a clear roadmap is missing. Inexperience at the director level further compounds this ambiguity. 4. The company's decision to remain understaffed and the continuous task ambiguity has resulted in severe employee burnout.Taking leaves for mental health reasons has distressingly become the norm. 5.Significant funds are spent on travel for in-person team meetings. While intended to foster unity, these meetings often fall short and are poorly organized, failing to provide essential takeaways. These funds could be better allocated to hire more staff.
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Included Health Reviews FAQs
Included Health has an overall rating of 3.8 out of 5, based on over 493 reviews left anonymously by employees. 57% of employees would recommend working at Included Health to a friend and 51% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
57% of Included Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Included Health 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Included Health to be senior leadership, benefits, culture and the cons to be compensation, career development, management.
