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      Included Health

      Engaged Employer

      Included Health reviews

      Must be motivated and optimistic to endure. - Care Coordinator Manager Included Health Employee Review

      4.0
      May 27, 2020
      Care coordinator manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity for continued growth. Exposed to many different projects/opportunities. Company is very patient centered. Great company culture and benefits.

      Cons

      Too much work for any one person and this is true of all roles, feels at times disorganized or trying to do too much causing less focus to complete whats needed to be done. Difficulty around accurate forecasting.

      avatar
      Included Health Response
      5y
      Thank you for sharing your valuable feedback. We are glad to hear that you are enjoying the growth opportunities, positive culture and benefits. You and our fellow colleagues contribute to that culture every day by bringing a humble, problem-solving attitude focused on the needs of our patients, our customers and fellow team members. Thanks for the reminder to focus on what is most important and avoid spreading ourselves too thin. We are lucky to have great opportunities to help people in many ways, especially during this unusual time, and our eagerness to innovate may sometimes lead us to take on a lot in a short period of time. Our OKR structure can help us focus on what is most important and keep us anchored in priorities. We welcome you to talk to your manager to help the company and your team focus on goals that are most important and de-prioritize others so that we can deliver the best experience for our members and employees alike.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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