Worst Telemedicine Company In the United States - Physician Included Health Employee Review

1.0
Nov 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Literally none, they're years behind their peers

Cons

-Thoroughly unorganized and chaotic -Poor feedback system for physicians to communicate their goals/needs -Medical leadership are not nearly experienced or talented enough to lead a company this size. -Outdated electronic medical record -Incentive for physicians to align their practice model to that of the company is absent -Thoroughly unprofessional in their interaction with their physicians -Uneven and unpredictable scheduling needs with several months of no available shifts for contractors -Poor responsiveness to patient's needs/inquiries -Culturally incensitive -Overall the worst telemedicine company I've ever been a part of

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Included Health Response
4y
We're sorry to hear about the challenges you experienced. We'll keep your feedback in mind as we continue to develop our new company culture, ensuring alignment to our mission and values.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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