Constant changes, frequent layoffs - Recruiter Included Health Employee Review

2.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Great mental health services for clients.

Cons

Recruiters are overworked. Given unrealistic hiring goals. Company refuses to raise pay for Therapist to ensure they are equitable in the market. Training is horrible. No clear expectations hiring goals change over night. Changed sourcing and recruiting platforms every other quarter. Soon as you get comfortable learning a new system or process its changed. No diversity, no 401k match instead they layoff employees.

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Included Health Response
2y
Thank you for your insights - we hear your concerns around training and hiring goals. These are two areas we're looking at this year as we know there's room for improvement. Particularly as we look to make these changes, we encourage you to bring this feedback to your Manager or Talent Partner so they can dive deeper with you, and help put it into action.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
3w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Cons

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

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