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      Included Health

      Engaged Employer

      Included Health reviews

      If you value your sanity, don't work here. - Software Engineer Included Health Employee Review

      1.0
      Dec 28, 2024
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home

      Cons

      I had one of my managers literally say "I don't want you to burn out until the next project comes, then give it your all". Leadership makes quick reactionary decisions, managers try to roadmap for the year but there is a re-org every 3 months, deadlines are set without engineers in the room which leads to a lot of friction. Every 3-4months, subject matter experts are either fired or quit leading a lot of knowledge loss. Newly onboarded engineers don't understand the nuances and decisions that lead us here, which inevitably leads them to add to the tech debt. If you truly value your sanity, life outside of work, and a non-toxic work environment then DON'T WORK HERE.

      avatar
      Included Health Response
      1y
      Thanks for your candid feedback. This is never the experience we want for anyone at Included, and your feedback is crucial in helping us ensure this improves for others. We'll make sure this is escalated to leadership - thanks again for taking the time to share these insights with us.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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