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      Included Health

      Engaged Employer

      Included Health reviews

      Few Opportunities for Career Advancement - Anonymous employee Included Health Employee Review

      3.0
      Dec 28, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Mission - Collaborative team

      Cons

      - Company is at a stage where they are hiring externally rather than investing in current employees, even for those in good standing - Laxmi of transparency CEO took a sabbatical 2 months ago and we haven't heard anything about when he's coming back to work - Organizational structure has not changed to accommodate the company's growth and needs - Emphasis is on rolling out new products instead of improving existing foundational products - Product developments and roll outs are only half-baked - 401k match was taken away until we achieved profitability. We achieved that this year but now leadership says we have to maintain profitability before they'll consider reinstating it

      avatar
      Included Health Response
      1y
      Thanks for your feedback and your dedication over the past few years. We hear your concerns about career growth and transparency, which are key priorities for us. While we strive to approach both thoughtfully, we recognize there are times when we may fall short. We’ll share your feedback with the appropriate teams. In the meantime, we encourage you to reach out to your Manager or Talent Partner to discuss your concerns further—they’re always here to support you!

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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