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Integral Ad Science

Engaged Employer

Not The Company It Once Was - Client Service Manager Integral Ad Science Employee Review

3.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Integral Ad Science was once a great company that helped to build and shape the ad verification industry. Their ability to block ads from delivering was the thing that initially set them apart from competitors, along with their superior tech. The company expanded into EMEA and APAC and the strong sales/CS teams helped to build the business. The company once had a great inclusive culture and I have developed many life long friendships.

Cons

The company changed when it was sold to Vista Equity Partners. The entire management team was replaced, and instead of trying to find ways to save jobs during COVID, they let go 10% of the company. A year later they let go the entire Client Services team that supported agencies. It's apparent that the company that used to value its employees is no more, and there has been a mass exodus of employees ever since. IAS has been slow to develop new products and is losing some market share to competitors like Double Verify who are further ahead with their CTV product. New management does not seem interested in building the company, but to grow it so they can sell it (which is typical of PE firms). While IAS still has a good reputation, a lot of the employees who built the company are no longer there. Now that ad verification is commoditized, it will be harder for IAS to stand out if it just rests on its laurels. Hopefully, the IPO will allow IAS to focus on improving their products and rebuilding the trusts with their employees which has been steadily eroding.

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5.0
Jun 8, 2026
Recommend
CEO approval
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Pros

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Cons

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1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

At this point, I have nothing good to say about this company.

Cons

When interviewing, I was asked straight up if "I was ready to work overtime and on weekends." I was told this was an expectation rather than a potential good effort. When I joined, I was tested vigorously after already getting the job. The tests were confusing and the answers were not obvious. The documentation was unreadable. This was after an application test and four rounds of interviews. When I worked as hard as possible, asked a weekly check-in call to keep my questions from being a problem, and worked late, I was told "I was working too hard" and that my work was below standard. When I got married, management told me that needing to take an appointment for my wedding was inconveniencing the business. I was fired while celebrating a religious holiday. No reason given. I had to beg to get the bonus that I earned as part of my severance package. After I was let go, my manager left the team entirely. The CEO and management pretends that they are kind people who support their workers. Unfortunately 90% of the company is clouded by anger issues, mired in personal attacks, and struggling with feedback that is unclear and conflicting. I am unclear how this company has gotten so many awards for diversity. I only saw minorities let go during my time at the company. The few people who are actually good at their job are fighting constantly to keep up with the environment. I'm shocked they even have a product that works given the company's disorganization and culture.

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