Marc Harrison is destroying Intermountain Healthcare! - Anonymous employee Intermountain Health Employee Review

3.0
Feb 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some amazing people who work for Intermountain, and until our current CEO was brought in, I felt that the Senior Management cared about the employees. Intermountain does work hard to provide the best healthcare in Utah.

Cons

Recently (relatively) Intermountain Healthcare's Board of Directors, chaired by Scott Anderson, hired Marc Harrison as the new CEO. Marc, who has no sense of what matters to the people of this state or the history of this company, just started slashing jobs. Several managers were just told to cut as many people as possible, with no sense of what any one individual added to the company. I have seen whole departments and excellent managers (i.e. all Regional Management) fired with little to no notice. Marc might say this is to cut costs, but people should watch their bills—they won't see even a dollar's worth of savings, while thousands of people have lost their jobs. And HR is doing nothing to help all those who are leaving (but most people at Intermountain hate the HR department from day one on the job.). These are real people with real families, while Marc is paid well over a million every year (the most recent 990 hasn't been made public so this is a very educated guess since the last CEO was paid over a million, and Marc believes that he is extremely valuable to the company. Scott Anderson will probably give Marc a huge bonus for destroying the livelihood of thousands of Utahns.) And those of us who are left, have just been told to take on all of the duties of those who left. I am one of a few left in a department they just destroyed, and I don't think the manager who cut everyone else had even a clue as to the essential functions the others did. Some great strides forward were being made, and now they're gone and no one will even know what could have been.

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Cons

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Intermountain Health Response
1mo
Thank you for taking the time to share your experience. We are happy to hear about your time at Intermountain Health and that you enjoy our collaborative, team-focused work culture and our supportive leadership. Your feedback is important, and we’ll share it with our teams as we continue to learn and grow.
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many mission-driven caregivers who genuinely care about patients and want to provide high-quality behavioral health support. I appreciated the opportunity to work in an area connected to telehealth, crisis response, and access to care. The work itself can be meaningful, and I believe many employees are trying to do the right thing for patients and communities.

Cons

In my experience, the department culture was not psychologically safe. Feedback and performance concerns were not handled in a way that was clear, consistent, or supportive. I left feeling that the performance process was more punitive than developmental, and I did not feel meaningfully supported by leadership or HR during a difficult employment transition. The experience affected my emotional well-being and made me much more cautious about workplace culture and management practices.

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Intermountain Health Response
1w
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Your thoughts will be shared with our teams as we continue to learn and move forward together.
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