Not willing to give raises - Patient Service Representative Intermountain Health Employee Review

1.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Ability to advance sometimes or if you get a degree.

Cons

Not very supportive of work life balance. Cliquey and not accepting work place.

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Intermountain Health Response
1y
Thank you for taking the time to share your review with us. First and foremost, we are sorry to hear that you were unhappy with your experience at Intermountain Health. We appreciate your valuable feedback as it helps us identify the areas we can improve. At Intermountain, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Additionally, we enjoy the privilege of working with caregivers from many different heritages and backgrounds, who enhance our mission by bringing their traditions, customs, experiences, and perspectives to work every day. Our Caregiver Belonging team is active in visibly raising awareness and helping us create a culture of equitable opportunity and belonging. The Caregiver Belonging team hosts and sponsors events, trainings, Caregiver (Employee) Resource Groups, and multimedia marketing campaigns. More fundamentally, these talented caregivers drive our focus on ongoing policies and practices for hiring, supporting, and developing a diverse and culturally competent workforce at all levels, listening to our caregivers, and sourcing from diverse talent pools in the community. We take all feedback seriously and will share your review with our teams as we continue to move forward.

Explore other reviews about Intermountain Health

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Team oriented, strong pay for Denver, mostly respected by physicians

Cons

Many more meetings as a PA than i’ve ever had

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Intermountain Health Response
1mo
Thank you for taking the time to share your experience. We are happy to hear about your time at Intermountain Health and that you enjoy our collaborative, team-focused work culture, our supportive leadership, and our total rewards package. We appreciate your review and will share it with our teams as we continue to move forward.
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many mission-driven caregivers who genuinely care about patients and want to provide high-quality behavioral health support. I appreciated the opportunity to work in an area connected to telehealth, crisis response, and access to care. The work itself can be meaningful, and I believe many employees are trying to do the right thing for patients and communities.

Cons

In my experience, the department culture was not psychologically safe. Feedback and performance concerns were not handled in a way that was clear, consistent, or supportive. I left feeling that the performance process was more punitive than developmental, and I did not feel meaningfully supported by leadership or HR during a difficult employment transition. The experience affected my emotional well-being and made me much more cautious about workplace culture and management practices.

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Intermountain Health Response
2w
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Your thoughts will be shared with our teams as we continue to learn and move forward together.
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