Failed leadership, Negative Outlook - Product Marketing Manager Iterable Employee Review

1.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits used to be good but have been cut one after another lowering total compensation for employees - Colleagues (not leadership) are great, smart and fun people - Pay was good before the company took a downfall and noone hit targets for variable payouts

Cons

- Executive leadership is a joke, making bad decision after bad decision. It's crazy how the people at the top are still in charge when they're responsible for over 4 layoffs. In order for this company to survive, there needs to be a new executive team who can make logical decisions. The definition of insanity is doing the same thing over again and expecting different results. But, this is what the current executive leadership team does. They hire and fire executive leaders but don't solve the root problem. - CEO is a veneer CEO who lives in the background. COO runs the company, but inefficiently and driving it to the ground. COO also acts as culture leader and shows two faces. When he's not in front of the company on an all hands, he's erratic, doesn't know what to do, makes bad decisions, and leaves it up to others to figure it out resulting in him not agreeing and causing executive-to-executive conflict, - Revenue instability - Iterable can't maintain consistent revenue and goes through wild swings resulting in multiple layoffs. It's now a skeleton company just trying to make ends meet. The product is good, but executive leadership seems inexperienced at driving stability and doesn't take ownership over missed revenue targets. Instead, they blame others and hire/fire to try to solve the issue. - Culture has gown downhill. It used to be fun to work at Iterable. The company grew over the past year but has recently hit headwinds. With the headwinds, the culture has been cut to survival mode. Good people left, good people are looking to leave, and good people are coasting until they find something else.

Explore other reviews about Iterable

5.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- New CEO and leadership show early signs of moving faster and better decision makers - Remote friendly culture - Competitive pay

Cons

- Average or below par team members get promotions all the time

3
avatar
Iterable Response
2mo
Thanks for taking the time to share your feedback! It’s great to hear that the shift in our leadership and the focus on moving faster is resonating with you. We are committed to building a culture of high performance and ensuring our promotion processes are fair and objective. Our new leadership expectations are a big part of that, designed to give us a shared standard for what "great" looks like at Iterable. I also appreciate your advice on staying close to our customers; that focus is exactly what we mean when we talk about our core value of "running as one." Thanks again for being part of the team and for your honest perspective. -Jim Bartolomea, CPCO
5.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Iterable is one of those rare companies where the culture isn't a slide in an all-hands deck. It's something you actually feel every single day. There's a genuine warmth between teams, a "we're figuring this out together" energy that never tips into chaos because the leadership knows how to hold the room. The exec team is sharp, transparent, and treats employees like adults . You get context on decisions, not just directives. What's stood out most is the tangible investment in people: career development conversations that actually happen, managers who advocate for their teams, and a consistent signal that your growth matters beyond your current role. For anyone who's been burned by companies that say the right things but don't follow through, Iterable is different.

Cons

Growth at this stage of the company means priorities shift, and teams need to be comfortable with some ambiguity. Processes are still maturing in certain areas, which can occasionally slow execution. If you need a perfectly structured environment to do your best work, there's an adjustment period. But for the right person, that ambiguity is the opportunity.

2
avatar
Iterable Response
3mo
I really appreciate you sharing such a thoughtful perspective on what it’s like to lead here at Iterable. It’s great to hear that our focus on transparency and "treating employees like adults" is being felt. Providing the "why" behind our decisions is something the executive team takes very seriously. You hit on a key point regarding the trade-off between speed and structure; while we're working hard to mature our systems, I love the mindset that the current ambiguity is actually an opening for talented people to shape our future. We are fully committed to keeping our foot on the gas when it comes to investing in our people and protecting the cultural intentionality that sets us apart. -Jim Bartolomea, CPCO
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