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Iterable Overview

San Francisco, CA
201 to 500 employees
2013
Company - Private
Enterprise Software & Network Solutions
$25 to $50 million (USD) per year
Competitors

Unknown

Iterable is the growth marketing platform that enables brands to create, execute, and optimize campaigns to power world-class customer engagement across email, push, SMS, in-app and more with unparalleled data flexibility. We are an integrated, cross-channel ... Read more

Iterable Reviews

  • "Special place"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in San Francisco, CA
    Current Employee - Customer Success in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iterable full-time (More than 3 years)

    Pros

    I've been at Iterable for about three years and the growth has been tremendous. In terms of headcount, we've gone from 30 employees to 300, with similar growth on the CS team as well. We've brought in excellent leadership and hired and promoted many other talented individuals as well. I've been very impressed by how well we've scaled the culture. It's a very friendly and collaborative environment across teams and offices, and our core values of trust, balance, growth mindset and humility are always present (and not at all in a forced way).
    Our customer base has grown substantially as well, and it has been exciting to see us go from a place where we had a few large customers to a much larger number of household names. The product itself is highly dynamic and working with our clients is great - no two days are the same.
    With the momentum we have, as well as the leadership and general strategy, I see us being very well-positioned as we move forward.

    Cons

    We had some definite growing pains in terms of system reliability as we brought on more and more customers, because of the ever-increasing load on the system. This was tough for a while on the CS side, as customers were frustrated at times that reliability was getting in the way of realizing the full potential of the platform, however we could see and would try to relay the fact that leadership and engineering were emphasizing large-scale projects to address the issue. Engineering has been great in their approach in diagnosing issues and coming up with long-term, scalable solutions, and we are in a much better place now.

See All 37 Reviews

Iterable Photos

Iterable photo of: Team Sailing Trip - October 2017
Iterable photo of: New York team dinner
Iterable photo of: CS team offsite
Iterable photo of: CS team offsite
Iterable photo of: Denver team catching a Rockies game!
Iterable photo of: Denver team whitewater rafting trip
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Iterable Interviews

Experience

Experience
46%
16%
38%

Getting an Interview

Getting an Interview
62%
21%
14%
3

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Solutions Architect Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Iterable (San Francisco, CA) in January 2020.

    Interview

    Applied through Linkedin (easy) then recruiter called me. Very nice conversation - went really well. I was remote so had a phone/web interview with the head of Solutions. That was more challenging as I got the impression throughout the entire interview they were only asking me questions about a specific prior employer fishing for information rather than my skills - could just be my perception. I didn't get a positive vibe from them anyway but rather like they weren't really interested in speaking to me in earnest and maybe i was one of very few candidates so why not.

    I waited the commensurate three days for the rejection email and sure enough it was sent by a third person I'd never spoken with. Not a surprise.

    In the end the initial recruiter was great, but speaking with team members wasn't warm and fuzzy and I ended up being unsure whether I was really a person they wanted to speak to. I only surmise that they assumed I didn't have some major requirement and it may be my mistake that I didn't pick up on that and be more thorough, however I definitely got the impression they were interested in prior products I worked with rather than my own skills or interest.

    Interview Questions

    • Tell me about your experience at "Company A"
      What attracted you to this role... this company...
      Tell me about your participation in the sales cycle
      Tell me about what kinds of things you did for this role/what you were responsible for   1 Answer
See All 32 Interviews

Iterable Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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