New Management - Seasonal Tax Preparer Jackson Hewitt Employee Review

Good learning experience. Training provided. Worked with my schedule to work around my classes.

Expect busy season hours. Depending on your level, you may be the only one working at one office

Good basic training and general assistance in the training process.

Retail tax services at Jackson Hewitt have the problem of being scheduled by online appointment in blocks of one hour on the clients' end. As clients can make appointments as they want, you might need to deal with more complicated tax returns with a single clients and more upset clients building up in the background. For new tax preparers, it's rough to manage the customer's time and negative emotions especially in the thick of tax season, because if you need a manager or help to deal with a situation, it's not likely to be available in a timely manner.