Jackson Hewitt Reviews | Glassdoor

Jackson Hewitt Reviews

Updated June 20, 2018
596 reviews

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3.6
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Alan Ferber
28 Ratings

596 Employee Reviews

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Pros
  • "learned a lot and office manager was great" (in 22 reviews)

  • "Great bosses, and flexible hours" (in 40 reviews)

Cons
  • "I liked the job enough, but I wouldn't return next season due to the low pay" (in 39 reviews)

  • "Many jobs available are as a tax preparer which is seasonal work" (in 23 reviews)

More Pros and Cons

  1. "Tax preparer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Management is great to work with

    Cons

    I have no cons except not enough hours


  2. "Paid tax preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grenada, MS
    Former Employee - Anonymous Employee in Grenada, MS
    Recommends
    Positive Outlook

    I worked at Jackson Hewitt full-time (More than 3 years)

    Pros

    Working with great people and a great work environment

    Cons

    No training. Just kind of threw you in there to figure it out on your own.

  3. "Tax Return Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jackson Hewitt part-time

    Pros

    They are flexible with your schedule

    Cons

    It is a seasonal job


  4. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Zachary, LA
    Former Employee - Receptionist in Zachary, LA
    Positive Outlook

    I worked at Jackson Hewitt full-time (Less than a year)

    Pros

    Conveniently located 5 minutes from my home which was great. I thoroughly enjoyed meeting so many new people from my hometown and the surrounding areas and getting to know almost every one of them that walked through the door. Great Manager, easy job if you're a social type of person.

    Cons

    That is was a seasonal position. I wish it were a year round job.

    Advice to Management

    Don't take the receptionists for granted. I did many many things in order to help clients be able to sit and get their taxes prepared, like entertain their small children.


  5. "Not great but has some potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jackson Hewitt part-time (Less than a year)

    Pros

    Co-workers are knowledgeable, friendly, and easy to work with. Nice way to earn some extra money.

    Cons

    Specific system training needs improvement. Don't always deliver what they promise. Communication is definitely lacking.

    Advice to Management

    Pay, communication, and follow-through needs to improve dramatically.


  6. Helpful (1)

    "I enjoyed my time there .Their goal was to the best job we could for the customer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt (More than a year)

    Pros

    Flexible scheduling you felt good helping people

    Cons

    Sometimes you could not help someone and you felt bad for them


  7. "Most honest tax service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Professional in Livermore, CA
    Current Employee - Tax Professional in Livermore, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Hewitt full-time (More than 3 years)

    Pros

    Tax returns are done honestly, management and co-workers treat each other with respect

    Cons

    Pay is not as high as some competitors, working in Walmart has some challenges.

    Advice to Management

    Coordinate year-round store-front offices with Walmart locations.

  8. "JH review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt full-time

    Pros

    Great people to work for and along side.
    Good pay.

    Cons

    I have no cons at this time.


  9. "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Chicago, IL
    Current Employee - Territory Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Hewitt full-time (More than 8 years)

    Pros

    Use my talents and education leading employees

    Cons

    Seasonal pay. Not recognized by local management. No support for compliance.


  10. "tax preparer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great company to work for always

    Cons

    angry customer sometimes to deal with


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