Question 1

Is Jackson Hewitt a good company to work for?

Accepted Answer

Jackson Hewitt has an overall rating of 3.7 out of 5, based on over 1,816 reviews left anonymously by employees. This rating has been stable over the past 12 months. 68% of employees would recommend working at Jackson Hewitt to a friend and 53% have a positive outlook for the business. The best reviews about Jackson Hewitt have been left by employees working as Receptionist, Tax Professional and Office Manager.

Question 2

Does Jackson Hewitt pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Jackson Hewitt employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Jackson Hewitt. This rating has decreased by 5% over the last 12 months.

Question 3

How satisfied are employees working at Jackson Hewitt?

Accepted Answer

68% of Jackson Hewitt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Jackson Hewitt 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at Jackson Hewitt?

Accepted Answer

Tax Preparer (450), Seasonal Tax Preparer (279), Tax Associate (47), Office Manager (36), Customer Service Representative (27), Tax Professional (24), Manager (15), Area Manager (14), Income Tax Preparer (14), Professional Tax Preparer (14), Receptionist (14), Sales Associate (12), Accountant (10), Office Manager/Tax Preparer (10), CSA - Customer Service Associate (9)

Question 5

What are the pros of working at Jackson Hewitt according to real employee reviews?

Accepted Answer

"Flexible hours very supportive of education and learning nice environment" ((in 96 reviews)); "Its great for people in the accounting career and there is a lot you can learn from." ((in 89 reviews)); "Management is great to work with" ((in 60 reviews)); "Laid back environment and great coworkers" ((in 42 reviews)); "Flexible schedule and ability to work in different location." ((in 40 reviews))

Question 6

What are the cons of working at Jackson Hewitt according to real employee reviews?

Accepted Answer

"The pay was low and they did not care if you returned for abother tax season." ((in 158 reviews)); "Inadequate Training & Support." ((in 68 reviews)); "The position is seasonal and no benefits though you work up to 40hrs status in only part" ((in 28 reviews)); "No Bonus for first time employees" ((in 21 reviews)); "Upper Management was awful." ((in 19 reviews))

Question 7

What are employees saying about Jackson Hewitt layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jackson Hewitt layoffs and their outlook for job security at Jackson Hewitt in 2026.

Question 8

What Jackson Hewitt locations have received the highest employee ratings?

Accepted Answer

Baltimore, Fort Worth, Denver, New York, Cincinnati, Las Vegas, Miami, Chicago, Houston, Indianapolis

Jackson Hewitt

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Friendly management and teamwork, but some communication issues

Not a lot of experience gained

Supportive coworkers and great learning, but pay is low

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