Jackson Hewitt Reviews | Glassdoor

Jackson Hewitt Reviews

Updated October 18, 2018
620 reviews

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3.6
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Alan Ferber
36 Ratings

620 Employee Reviews

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Pros
  • "learned a lot and office manager was great" (in 21 reviews)

  • "Great bosses, and flexible hours" (in 40 reviews)

Cons
  • "Low pay, no employee empowerment" (in 40 reviews)

  • "Many jobs available are as a tax preparer which is seasonal work" (in 23 reviews)

More Pros and Cons

  1. "Tax Preparer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Was able to put my degree to use.

    Cons

    There was a month or so between training and actually having hours to work.


  2. "Love working for JH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Denver, CO
    Former Employee - Assistant Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt part-time (More than 10 years)

    Pros

    The self-starter pace and the online traing

    Cons

    Being knowledgeable is so important because the tax payer looks to us to know the information.

    Advice to Management

    Thanks for working side by side with the staff

  3. "Kerri Anne Nettles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lorren Gottlib in New York, NY
    Former Employee - Lorren Gottlib in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt full-time (More than a year)

    Pros

    Are you planning to buy a new property then you must meet a person from the real estate industry whose name is Kerri Anne Nettles. She is the one who help you in buying you a new home or properties fulfilling your needs and requirements. Kerri Anne Nettles have a team of experienced lenders who are always ready to assist you in finding the perfect loan, or other mortgage program that fits your needs.

    Cons

    Kerri anne nettles was not taking money easily to anyone. and she belongs to Mississippi not Texas.


  4. "The job of a lifetime..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer
    Current Employee - Tax Preparer
    Recommends

    I have been working at Jackson Hewitt full-time (More than a year)

    Pros

    It is a great company to work for the best.

    Cons

    I do not have any cons.


  5. "Tax Preparer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jackson Hewitt full-time

    Pros

    Able to fully understand how to prepare returns so you can then prepare your own and other people on the side when you're done working at Jackson Hewitt

    Cons

    More training would have been nice.


  6. "Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Leaned a lot about income tax.

    Cons

    Seems like most of the people could do the returns at home.


  7. "A Changing Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Sarasota, FL
    Current Employee - Analyst in Sarasota, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jackson Hewitt full-time (More than 3 years)

    Pros

    Options to work remote. Opportunities to broaden knowledge and learn new skills.

    Cons

    Constantly changing environment, staff, goals, KPIs ect.

    Advice to Management

    Take a closer look at current staff. Reward those that go above and beyond and replace the underperformers.

  8. "Tax preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ephrata, WA
    Former Employee - Anonymous Employee in Ephrata, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson Hewitt part-time (Less than a year)

    Pros

    Free tax preparer classes, and they paid the fee for my pain.

    Cons

    It was a very small area, sometimes didn't get the help I needed.

    Advice to Management

    Give adequate assistance


  9. "Not Looking for Quality Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jackson Hewitt full-time

    Pros

    Easy to get a job, decent training

    Cons

    Low pay, no employee empowerment

    Advice to Management

    Pay better and try to promote/retain quality employees


  10. "Seasonal Office Manager/ Tax preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Office Manager/Tax Preparer in Emory, TX
    Former Employee - Seasonal Office Manager/Tax Preparer in Emory, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson Hewitt full-time (Less than a year)

    Pros

    Flexible Schedule, great co-workers, franchise owner commitment to excellence.

    Cons

    No benefits, low starting pay, not many opportunities for year round work


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