Jackson Hewitt Reviews

Updated May 5, 2021

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3.9
78%
Recommend to a Friend
86%
Approve of CEO
Jackson Hewitt CEO Alan Ferber (no image)
Alan Ferber
128 Ratings
Pros
  • "The company helps others in making the best decision for their taxes(in 61 reviews)

  • "Flexible hours that goes perfect with my lifestyle(in 52 reviews)

  • Cons
  • "Low pay training could be better(in 51 reviews)

  • "Long hours, sometimes can be a bit beuracratic(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Great place to work

      May 3, 2021 - Tax Preparer in Marysville, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment to work in. Fair pay

      Cons

      It is Only a seasonal job

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    2. 4.0
      Current Employee, less than 1 year

      Great place to work!

      Apr 29, 2021 - Customer Service Representative in Knoxville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very laid back atmosphere, met some of my favorite people working here, call volume is not too bad, the pay is okay based on job duties

      Cons

      Management is a little all over the place sometimes, the hours fluctuated alot (20 one week and 38 the next, then down to 15 and back up to 40), angry people on the phone, preparers not trained as well as they should be

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    3. 4.0
      Former Employee, less than 1 year

      JH

      May 5, 2021 - Experienced Tax Professional in Concord, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair management team who works hard

      Cons

      Could not meet salary requirement for amount of work expected

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    4. 4.0
      Former Employee, more than 5 years

      Tax Preparer

      May 3, 2021 - Tax Preparer in Mishawaka, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Part of year for employment is awesome!

      Cons

      Work hard for short time

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    5. 4.0
      Current Employee, less than 1 year

      good seasonal job

      Apr 23, 2021 - Tax Preparer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      seasonal is nice if all you need is a winter job

      Cons

      high stress of properly preparing a tax return and people of course can make it extra stressful.

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    6. 4.0
      Current Employee, less than 1 year

      (:

      Apr 30, 2021 - Seasonal Tax Preparer in Anchorage, AK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible with scheduling, great teamwork every shift, great appreciation for employees

      Cons

      Not any to think of

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    7. 4.0
      Former Employee, more than 10 years

      overall good job

      Apr 28, 2021 - Tax Preparer in Akron, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      always has hiring availability steady yearly raises if you return each season

      Cons

      lack of communication and training seasonal no advancement opportunities

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    8. 4.0
      Current Employee, more than 3 years

      You won’t regret hiring meHave

      Apr 17, 2021 - Tax Preparer in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can work part time or full time

      Cons

      They don’t let you work the hours the work done,

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    9. 5.0
      Current Employee, more than 10 years

      Great place to work

      Apr 19, 2021 - Area Manager in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Help people learn how to file taxes, help the general public.

      Cons

      Not enough employees because people would rather collect unemployment.

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    10. 4.0
      Current Employee, more than 3 years

      I love where I work

      Apr 11, 2021 - Lead Tax Preparer in Brooklyn Park, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours and the power and knowledge to do better

      Cons

      The high school drama I can live without

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