Jackson Hewitt Reviews | Glassdoor

Jackson Hewitt Reviews

Updated September 23, 2017
533 reviews

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3.4
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Alan Ferber
4 Ratings

533 Employee Reviews

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Pros
Cons
  • I liked the job enough, but I wouldn't return next season due to the low pay (in 36 reviews)

  • Seasonal work so not reliable source of year round income (in 22 reviews)

More Pros and Cons

  1. "Nice way to earn and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Cheyenne, WY
    Current Employee - Tax Preparer in Cheyenne, WY
    Recommends
    Positive Outlook

    I have been working at Jackson Hewitt part-time (More than a year)

    Pros

    Flexible schedule, free training, customer interaction

    Cons

    Seasonal work so not reliable source of year round income


  2. "It's a great place to work."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jackson Hewitt part-time

    Pros

    It's always great to go to work here. It's always like your coming home and seeing the family again.

    Cons

    It's the service industry so there are always the challenges of working with clients.

  3. "avoid high expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Tax Preparer/Manager in Tempe, AZ
    Former Employee - Seasonal Tax Preparer/Manager in Tempe, AZ

    I worked at Jackson Hewitt full-time (More than 3 years)

    Pros

    Lots of hours during tax season. Education on new tax laws and continued education during tax season.

    Cons

    not much hourly pay. not good bonuses. Somewhat stressful. I worked for a franchise instead of corporate.

    Advice to Management

    Be more supportive and don't allow the stress on you permeate to your employees.


  4. "Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Wheat Ridge, CO
    Current Employee - Tax Preparer in Wheat Ridge, CO
    Recommends

    I have been working at Jackson Hewitt part-time (More than a year)

    Pros

    Fun group to work for
    Extra seasonal money
    Helping customers save money on taxes

    Cons

    Not year round work
    Schedules not posted in advance


  5. "Seasonal Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Tax Preparer in Wheat Ridge, CO
    Former Employee - Seasonal Tax Preparer in Wheat Ridge, CO
    Recommends
    Positive Outlook

    I worked at Jackson Hewitt full-time (Less than a year)

    Pros

    Fun boss! These people not only know the biz, they like to laugh. Very good thing when the subject matter is so detailed and the season is short and busy.

    Cons

    Seasonal work only would love to be there all year. The upside is it can be extra income for someone after the holidays. The other downside thing is the schedule is not posted enough in advance, however, you can ask for time off in advance if needed

    Advice to Management

    None. They know their stuff and improve each year based on the previous years' performance and snags. These girls are on it!


  6. Helpful (1)

    "Seasonal Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Topeka, KS
    Former Employee - Tax Preparer in Topeka, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson Hewitt part-time (Less than a year)

    Pros

    Able to gain tax knowledge. I enjoyed getting paid to add a skill to my resume. Didn't like anything else.

    Cons

    Had to pay for your own PTIN. Get paid $8 to charge poor people $400 for 30 minutes of work.

    Advice to Management

    Pay your employees better


  7. "Tax preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Tax Preparer in Mountain Home, AR
    Former Employee - Seasonal Tax Preparer in Mountain Home, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt full-time (Less than a year)

    Pros

    Great experience and very fun learning tax law.

    Cons

    It is only a seasonal job.

    Advice to Management

    Better bonuses

  8. "Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer
    Former Employee - Tax Preparer
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent training for upcoming tax year. Very thorough. Flexible hours.

    Cons

    Hours can be from minimal to none during slow periods for new hires.

    Advice to Management

    Consider different incentives for new hires to even the playing field.


  9. Helpful (1)

    "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Tax Preparer in Springfield, MO
    Former Employee - Senior Tax Preparer in Springfield, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Jackson Hewitt part-time (More than 5 years)

    Pros

    You feel like you're working with family and get to make great connections with people in your community. Especially with the CK Ventures team!

    Cons

    Many jobs available are as a tax preparer which is seasonal work. This makes it difficult to be able to return each year.


  10. "NOT IN MY CITY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Buffalo, NY
    Former Employee - Tax Preparer in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson Hewitt full-time (Less than a year)

    Pros

    They give you a lot of hours in the beginning of the season, you get your own
     Business Cards to give out to start building clients.

    Cons

    The management in the inner city buffalo teams are horrible people, they are not office oriented and they are into drama which is not good for any work environment more so for an environment that deals with money, in 2016 the IRS audited a few of the offices the manager at the downtown location had special clients that only wanted to go to her because " she always got them a return".

    Advice to Management

    To upper Management: you should clean house and get the people out that you know are causing issues for new workers, you will miss out on great employees while you try to keep the people who have gotten used to doing things the wrong way and being rude, once you clean house Im sure this company will be its best


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