Difficult to Comprehend - Accountant JetSmarter Employee Review

1.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

• 100% medical • 401k is better than most • ability to work remotely if needed as most everything is web based

Cons

Where do I start? The individual who wrote the review titled “the truth is” hits the nail on the head with almost every comment. I recommend you read that post. I will add that it almost feels frowned upon to take time off. If you want to feel like you’re not learning much or growing your career, then this is where you should work. Sometimes i felt like you were un-learning anything you may have learned at a prior employer/school. Management has little to no communication with anyone but a select few. Leadership from management = lol. A lot of management is rude on top of not knowing how to manage/teach others anything (a lot of people with Director and high up positions and that being their first job out of college or a few years into their career) Very much so the blind leading the blind. Disappointed in what I envisioned a startup being.

Explore other reviews about JetSmarter

5.0
Sep 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the company atmosphere and vision before it was bought by Vista Global.

Cons

It was bought by Vista Global.

2.0
Jun 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Cool Industry and great business idea conceptually with the ability to make tons of money if you are in sales and work really hard. The offices here are very modern and comfortable. Majority of employees are good people. Occasional private jet flight if you get approval (which is rare)

Cons

Extreme decision-making bottleneck. Only about 3 people in the company are making decisions, even on minuscule day to day decision. This, along with other factors, has led to tapered growth. Constant change in the service has scared off a lot of new and existing clients, so sales have dipped significantly. Customer Service for clients is not the most reputable I have seen, I've seen better customer service at Wal-Mart. Industry chatter about JetSmarter's sustainability is negative. Top management puts very little effort into employee retention, resulting in very high turnover for every department. Management tends to recruit middle management and top management from other companies, so very little internal career growth should be expected.

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