Cool product and smart colleagues, but leadership isn't clear - Senior Software Engineer JupiterOne Employee Review

This was one of the best teams I’ve had the opportunity to work with. The culture is built around genuinely good people who are collaborative, supportive, and passionate about what they do. I made lasting relationships and always felt like my coworkers wanted each other to succeed. One of JupiterOne’s greatest strengths is that employees truly feel like they have a voice. Ideas and feedback are welcomed regardless of title, creating an environment where people feel empowered to contribute and challenge the status quo. Innovation is a core part of the culture. JupiterOne is always looking for ways to incorporate cutting-edge technology, experiment with new ideas, and solve problems in creative ways. The technology itself has tremendous potential and a wide range of real-world applications, making it an exciting place to work for anyone who enjoys building something meaningful. JupiterOne also places a strong emphasis on work-life balance. Leadership recognizes that employees perform their best when they have time to recharge, and the generous holiday schedule reflects that commitment. The wellness and vacation reimbursement programs are standout benefits that demonstrate the company genuinely invests in the well-being of its employees. Compensation and benefits are competitive, and there are excellent opportunities for professional growth. Employees are encouraged to take on new challenges, develop new skills, and expand their knowledge across different areas of the business. I learned an incredible amount during my time here, and it’s a place where motivated people can grow quickly.

One area for improvement is an area of improvement for most companies, communication. The culture is so positive and supportive that, at times, people avoid difficult conversations in an effort to be kind. While well-intentioned, more direct and timely feedback would help individuals and teams grow faster and solve problems more effectively. Like many innovative companies, finding and refining product-market fit continues to be an ongoing challenge.

- Leadership really cares about the people and has tried to do the best by them even in the face of making hard decisions over the last few years - Smart team that wants to build something unique - No jerks. Everyone genuinely wants to help each other succeed - The platform can do things that others cannot, which allows for super complex use cases and massive scale at some of the biggest companies in the world - Always trying to solve big challenges - Startup atmosphere so there is a lot of latitude to learn and stretch yourself if you are willing to take on more that is out of your comfort zone - Benefits are good and some special perks are really awesome: hundreds of dollars in wellness benefit and thousands of dollars in vacation reimbursements

- Product category hasn't been really clear in the the early days which has confused the market (team seems to be figuring this out based on the recent rebranding / site redesign) - Many diverse use-cases across early customers (typical startup stuff) requires a lot of attention for the CS, Prod, and Eng orgs which has slowed down innovation and makes prioritization difficult at times. This has gotten better over time but still pops up