employer cover photo
employer logo
employer logo

LEAP Legal Software

Engaged Employer

Worst Company - Business Development Representative (BDR) LEAP Legal Software Employee Review

1.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The people who you work with were all good at their jobs and cool, but they fired everyone

Cons

Unethical business and sales practices. Lead by totally disconnected leadership in Australia that has no idea how to sell the product in the US. The product is very old, antiquated, and extremely expensive compared to direct competitors in the US. Just to give an idea of how outdated the product looks and feels, it does not work on Mac computers. It blows my mind that an integration for Macs have not been built and it only works with outlook. But it costs twice as much as Clio. The higher ups at this company are absolutely miserable people and again unethical. They also recently laid off 50% or more of their US sales department and will probably be completely shut down in the US by the end of the year

avatar
LEAP Legal Software Response
2y
Thank you for taking the time to provide us with your feedback, it is heartening to hear about your positive experiences you had with your colleagues. Your feedback on certain aspects of our business practices and product functionality is acknowledged – LEAP has always been committed to constant improvement, and harnessing technology to enhance the LEAP offering for our clients. We have undergone a period of transition recently, from which we are confident that we will emerge stronger and better placed for growth in the future. Change is nothing new for LEAP and we remain committed to ensuring a positive work environment for our teams and are actively reviewing and implementing measures to address the challenges that may arise during this period. Letting people go is tough – and there is no good way to do it. It’s tougher when we let go of high potentials, and we are committed to helping them find their next opportunity. We’re confident that we’ve provided a solid foundation of training and sales techniques, which will help them flourish wherever they may land. If would like to further discuss your feedback, please reach out to the People Ops team – we value your perspective and thank you once again for your candid feedback.

Explore other reviews about LEAP Legal Software

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible working arrangements, remote but there is an office if you wish to go in. - Lots of opportunities to work on interesting projects and have visibility. - Kind and genuine exec team. The structure feels flat and everyone is very approachable. - Everyone is responsive, helpful and solutions focused. - Great HR function - we had a company retreat last year, there is a mentorship program.

Cons

- The US team only has so much control over the product and strategy, since the HQ is in Sydney -Work is relatively fast-paced, but its reasonable compared to most other workplaces.

1.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

LEAP has what use to be a strong product and a huge market presence, especially in the legal-tech space. The work itself can be interesting, and many colleagues across regions are talented, driven, and genuinely want to help clients. The challenges are mostly global culture.

Cons

There is little consistency across teams, and a lot depends on which manager you end up with. Burnout is extremely common. HR is not willing to address issues, so problems repeat. It’s not an environment where people feel supported, and internal behaviour doesn't reflect the values advertised publicly.

5
See reviews by: Helpful|Rating|Date|All