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LEAP Legal Software

Engaged Employer

LEAP Legal Software reviews

3.4

55% would recommend to a friend

(417 total reviews)

Christian Beck

39% approve of CEO

51% positive business outlook

LEAP Legal Software has an employee rating of 3.4 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LEAP Legal Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

417 reviews
1.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The ability to work remotely is nice, but truly doesn’t outweigh the cons

Cons

My experience with the sales team got worse every month/quarter that went by. There was constant change with no real plan at the expense of us employees. The first month is spent “training” but it’s a waste of time, it’s not role specific and too general to be effective. In addition, the company is shady at the top, head guy is a narcissist and somehow hasn’t been fired even though no one respects him. Instead they laid off 70% of the outbound team, including their best reps to save money on well-deserved raises and promotions. Management lies about everything and are so under qualified I would get secondhand embarrassment when they would speak. The layoffs were done in such an unprofessional way beginning with another shift in business approach (they had us calling literal dead people, past clients of an old software they had acquired) then lying to us about “mandatory training” that we had to block our calendars off for but it was actually just to keep our calendars clear for a random 5-15 minute boot from the company with no explanation or accountability. The layoffs sucked but I’m so happy to be out of such a dumpster fire of a company.

1.0
Jan 29, 2024

AVOID AT ALL COSTS!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro was WFH but the salary is low due to this.

Cons

I would not bother working here. They seem to do huge lay offs every 2-3 years, it is turning into a pattern. Management is lazy and only care about themselves. Clear nepotism in promotions and moving laterally within the company. I would avoid working here and also purchasing their software that barely works.

1.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The people who you work with were all good at their jobs and cool, but they fired everyone

Cons

Unethical business and sales practices. Lead by totally disconnected leadership in Australia that has no idea how to sell the product in the US. The product is very old, antiquated, and extremely expensive compared to direct competitors in the US. Just to give an idea of how outdated the product looks and feels, it does not work on Mac computers. It blows my mind that an integration for Macs have not been built and it only works with outlook. But it costs twice as much as Clio. The higher ups at this company are absolutely miserable people and again unethical. They also recently laid off 50% or more of their US sales department and will probably be completely shut down in the US by the end of the year

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LEAP Legal Software Response
2y
Thank you for taking the time to provide us with your feedback, it is heartening to hear about your positive experiences you had with your colleagues. Your feedback on certain aspects of our business practices and product functionality is acknowledged – LEAP has always been committed to constant improvement, and harnessing technology to enhance the LEAP offering for our clients. We have undergone a period of transition recently, from which we are confident that we will emerge stronger and better placed for growth in the future. Change is nothing new for LEAP and we remain committed to ensuring a positive work environment for our teams and are actively reviewing and implementing measures to address the challenges that may arise during this period. Letting people go is tough – and there is no good way to do it. It’s tougher when we let go of high potentials, and we are committed to helping them find their next opportunity. We’re confident that we’ve provided a solid foundation of training and sales techniques, which will help them flourish wherever they may land. If would like to further discuss your feedback, please reach out to the People Ops team – we value your perspective and thank you once again for your candid feedback.
Viewing 1 - 3 of 417 Reviews

Glassdoor has 420 LEAP Legal Software reviews submitted anonymously by LEAP Legal Software employees. Read employee reviews and ratings on Glassdoor to decide if LEAP Legal Software is right for you.