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LanguageLine Solutions

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Good learning experience vs. get ready to get exhausted - Spanish Medical Interpreter LanguageLine Solutions Employee Review

3.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Working from home, very little supervision. 41K with a 100 match for up to 3% . Phone line and telephone equipment reimbursement. I cannot describe the amazing learning oportunity that LLS offers (not because of the training that you will receive). Training is very basic, the learning starts with hands on, they will throw you out to the wolves and it will be up to you to keep up and learn. The variety of industries that LLS serves is so huge that you won't only become a good interpreter and improve your listening skills and language skills but you will learn so much about other industries that it will become an advantage for you as customer when you go to bank, apply for a loan, go to the doctor, go to court, deal with an insurance adjuster, deal with the IRS, SS office and the list goes on and on. Becoming a Medical interpreter gives you more satisfaction than the regular customer service interpreter job.

Cons

Pay is not good for the amount of work. Recognition is non-existent. No vacations, just 80 hours of unpaid time off per year. Health insurance cost is sky high

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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