LanguageLine Solutions Reviews | Glassdoor

LanguageLine Solutions Reviews

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Found 627 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
50%
Approve of CEO
Scott W. Klein
255 Ratings
Pros
  • "No commute because you work from home(in 331 reviews)

  • "You get to learn a lot and practise your language and interpretation skills(in 54 reviews)

Cons
  • "The pay is definitely low for some of the capacities the interpreters have and there's a serious lack of benefits(in 131 reviews)

  • "No benefits, average to low pay(in 72 reviews)

More Pros and Cons
  1. "Great for work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interpreter/Translator in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LanguageLine Solutions full-time for more than a year

    Pros

    No commuting to the job, it is ideal for certain people who can't or dont want to get stuck in rush hour.

    Cons

    Stressful and hectic because contant calls coming in.

    LanguageLine Solutions2019-04-19
  2. "great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Interpreter 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LanguageLine Solutions full-time for more than 20 years

    Pros

    work from the heart of yourhome

    Cons

    nothing everything is great here

    Advice to Management

    nothing great very flexible

    LanguageLine Solutions2019-05-11
  3. Helpful (2)

    "A hectic job in an isolated environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telephonic Interpreter in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LanguageLine Solutions full-time for more than 4 years

    Pros

    Can stay home and work as long as you wants. If it is a full time interpreter position, you can taste how a hectic job is. Can improve interpreter skills quickly and only is a first step into the door for Interpreter to move to others companies.

    Cons

    Very isolated and stressful job with an average reimbursement.

    Advice to Management

    Need to hire more interpreters to reduce their stress, and increase their salary. Reduce the administration personnel to cut the cost instead of cut off interpreter. Marketing department should work better to develop company business instead of downside the services and interpreters.

    LanguageLine Solutions2019-04-30
  4. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Online Interpreting in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LanguageLine Solutions full-time

    Pros

    Great experience in interpreting in many different settings such as medical, corrections, and health fields.

    Cons

    $13 an hour pay, with little opportunity to earn more.

    LanguageLine Solutions2019-04-30
  5. "Love the company, love the work! Hate the lack of benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interpreter 
    Neutral Outlook
    No opinion of CEO

    I have been working at LanguageLine Solutions full-time for more than 2 years

    Pros

    No commute because you work from home. You learn a lot about every industry.

    Cons

    The pay is definitely low for some of the capacities the interpreters have and there's a serious lack of benefits. No vacation.

    Advice to Management

    Listen to your interpreters!

    LanguageLine Solutions2019-04-25
  6. Helpful (4)

    "Good entry level job to get work experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mandarin Medical Interpreter 

    I have been working at LanguageLine Solutions part-time

    Pros

    Work at home, medical interpreting is always interesting and challenging.

    Cons

    It's always back to back calls, no breathing time. Paid is extremely low, and no chance to get raise.

    LanguageLine Solutions2019-04-18
  7. Helpful (1)

    "Forced to switch to video interpretation without pay increase"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interpreter/Translator 

    I have been working at LanguageLine Solutions part-time for more than 2 years

    Pros

    able to work from home

    Cons

    The management forced employees to video interpretation and without pay raise. Most people get $14/hr. Also the management deleted posts about pay rate or pay raise in the chatter between employees. Since the interpreters are working at home, the chatter is one of the few ways that people are communicating with each other. No support once you are hired. No rest room time.

    LanguageLine Solutions2019-05-11
  8. "Easy interview"

    StarStarStarStarStar
      Current Employee - Over the Phone Interpretor 

      I have been working at LanguageLine Solutions part-time

      Pros

      Flexible sxhedule and a pleasant experience

      Cons

      I dont find any cons about it

      LanguageLine Solutions2019-04-05
    • Helpful (1)

      "Avoid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Interpreter in Miami, FL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at LanguageLine Solutions full-time for more than 2 years

      Pros

      Heavy call volume so heavy training on the job I have stopped working there in 2011

      Cons

      Everything else sucks. Being constantly watched and scolded for everything despite being on of the best.

      Advice to Management

      Treat us like people

      LanguageLine Solutions2019-04-07
    • Helpful (1)

      "pay too low"

      StarStarStarStarStar
      • Culture & Values
      • Compensation and Benefits
      Current Employee - OPI Interpreter in Charlotte, NC
      Doesn't Recommend

      I have been working at LanguageLine Solutions full-time for more than 2 years

      Pros

      work from home, that is all

      Cons

      low pay, no benefits at all

      LanguageLine Solutions2019-04-26
    Found 627 reviews