Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      Great Training, But High Workload & Not as High of a Salary - Over The Phone Interpreter LanguageLine Solutions Employee Review

      4.0
      Apr 24, 2024
      Over the phone interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Open to part-time arrangements. - Ability to work fully remotely. - Comprehensive and thorough training. If you're relatively new to interpreting and are looking for a fast-paced environment with the ability to work from home and a high level of autonomy, this might be it for you.

      Cons

      - The pay doesn't quite match the level of expertise and emotional labor required for the job. - There's a prolonged interpreter scarcity, so the call volume can be high with back-to-back interpreting with little opportunity for breaks. This can be demanding and stressful and inevitably affect the quality of work. If you're an experienced interpreter seeking competitive compensation and manageable workloads, it's worth looking elsewhere.

      avatar
      LanguageLine Solutions Response
      2y
      LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

      Explore other reviews about LanguageLine Solutions

      5.0
      Oct 27, 2025
      Telephonic interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

      Cons

      The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

      avatar
      LanguageLine Solutions Response
      8mo
      Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
      1.0
      Jun 24, 2026
      Spanish bilingual interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stay home. That's all. Nothing else.

      Cons

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      1
      avatar
      LanguageLine Solutions Response
      1w
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
      See reviews by: Helpful|Rating|Date|All
      Related searches: LanguageLine Solutions jobs | LanguageLine Solutions salaries | LanguageLine Solutions benefits | LanguageLine Solutions interviews
      LanguageLine Solutions reviewsLanguageLine Solutions Over The Phone Interpreter reviewsLanguageLine Solutions review