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LexisNexis Risk Solutions

Part of RELX

Engaged Employer

Account Manager - Anonymous employee LexisNexis Risk Solutions Employee Review

3.0
Mar 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Heading in the right direction. Very engaged CEO of the insurance vertical in Alpharetta, and very approachable. Always looking to innovate with new solutions. Fantastic business partner with insurance carriers.

Cons

Lack of coaching and true leadership shown by management- instead, they preach that we are all leaders and must all take accountability for our actions. Great concept, but everyone is afraid to make decisions for fear of failure, and resulting consequences - including sales management. Micro management of process is king, and Monday morning quarterbacking persists. Issues with customers is always perceived as the fault of the sales group, even if sales had no control of how the problem occurred. Finance group manages to a daily revenue stream, always needing insight for any blips.

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LexisNexis Risk Solutions Response
8y
We are always pleased when our employees take the time to provide us with feedback; thank you for your candid review. We appreciate getting your thoughts on what we are doing right and where we can improve. We encourage you to contact an HR representative to communicate ideas and feedback moving forward or you can report your concern to the RELX Group Confidential Line, where concerns can be raised anonymously if you would prefer. Thank you.

Explore other reviews about LexisNexis Risk Solutions

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexible work location - Management is loyal in terms of today’s standard - Above average PTO

Cons

- Slightly under market pay

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong product portfolio with best-in-class solutions and a competitive edge that's hard to ignore in the industry - Diverse solutions and flexible pricing models create strong upselling and cross-selling opportunities within the existing customer base - High brand recognition — most financial institutions have used, currently use, or are at least familiar with the company - Consistent innovation keeps the product lineup growing and relevant - Strong culture of internal promotion given the lengthy ramp up

Cons

- Compensation and benefits have decreased significantly over the years. Hitting goals has become significantly harder, certain financial bonuses have discontinued, and fewer reps are reaching top-tier performance tiers each year - Internal tools and systems are fragmented, outdated, and poorly organized. Finding the right answer — whether it's a process question or a product detail — can take far too long, and an over-reliance on tribal knowledge creates real productivity drag - The ramp-up period is substantial (~ 1 year to feel somewhat comfortable). Learning the product catalog, navigating internal systems, and understanding industry issues takes considerable time before you're fully effective

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