Rewarding work, but overwhelming caseloads. Great for a first therapist job, especially for working towards licensure. - Outpatient Child and Family Therapist LifeWorks NW Employee Review

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

1.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A select few good co-workers and the clients

Cons

-There should be a way to put negative stars on reviews -Toxic environment -Low pay -High acuity with no extra pay -Working over 40hrs a week and not getting paid for it -Upper management are corrupt -Upper management caring more about the money then clients, safety or following trauma informed care -Upper management having clicks and making up things to push you out -Incompetent employees and management -Not being heard -Unrealistic targets for productivity -Unreliable communication and no follow through -No training -Management talking about other employees to employees -No room for growth -Management making up lies to fit their narrative -Promoting under qualified staff -Bullying and harassment -Blaming staff for clients leaving the company -High turnover -Stating they offer things they don’t -No values, morals or ethics -Mission statement is a lie -Abusive management -Mismanagement of funds -No accountability for certain positions -Poor treatment of community partners -Incompetent Risk management -Disregard for safety of staff -Micromanagement -Upper Management degrading clients and unenrolling them if they don’t like them -No ethical standards -Lying to funders to get their money -Disregard for decisions that affect clients -Harmful practices -Upper management being out of touch with client care -Loyalty doesn’t matter, bring up a concern be prepared to be disciplined or fired -Defensive management -The list is endless…. Avoid working here if you want to avoid trauma. Not worth the toxicity from management

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