Sales Team - Anonymous employee Lightspeed Employee Review

1.0
Apr 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people make the company. If it weren't for most of my co-workers I'd never go back.

Cons

You don't have a life outside of Lightspeed. You're required to owork 9-6 minimum, but gd forbid you leave at 6 and it looks back- with little to no breaks. People hardly take a lunch and they usually just eat at their desk while they work. Working from home isn't a real lthing- it's only IN CASES of emergencies. The company isn't transparent at all. Ex: "shutdown week from christmas to NYE" is not a shutdown week for sales. You're expected to work while everyone else is on vacation. Overall the environment is high stress, there is no work/life balance, managers are inexperienced and I wouldn't recommend this job to anyone. Lot of highschool like politics.

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Lightspeed Response
8y
I’d like to apologize for the late response, and thank you for your feedback. I’m sorry to hear about your negative experience at Lightspeed, but I’m hoping to address the aforementioned issues. We’re glad to know that you have a positive opinion about the people in the company because we truly believe that they are our greatest asset. Work/life balance is different in any rapid growing company like ours, and we certainly see the need for improvement. As for the “shut-down week”, this is known as a “partial shut-down week” in customer-facing teams, and I do apologize if there was any miscommunication on our part. If your role requires you to work during the holiday period, there is a financial incentive (to thank you for supporting our growth and customers during the holidays). In terms of management concerns, we’re always developing the way that we train our managers and have made a renewed commitment to grow our leaders. Thank you for taking the time to write.

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Pros

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Cons

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3.0
Nov 10, 2025
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Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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