Great learning experience, but don't expect to have a life or make money - Anonymous employee Lightspeed Employee Review

2.0
May 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In customer facing roles (which is the main focus of the company), you either work on the support side or the sales side. On the support side, you will work with truly incredible people and supportive, approachable, wonderful management. On the sales side, you have the potential to make a lot of money. It's also a great office, nice to work on Macs, and the paid OPUS pass is nice. This is an incredibly fast paced environment so you will definitely learn quickly. The CEO is also the company founder, and a really sweet guy who truly cares about the product and makes time for everyone.

Cons

With these two customer-facing roles, there are two options: on the support side, you will not make any money (between $15-$17 an hour). Lightspeed is a sales company above all else - much more focused on sales than product - so working on the sales side, you can expect to make tons of money, however you won't have a life and you'll live at the office. The sales team spend all their time together so it turns into this dramatic, incestuous family. They also promote not based on who portrays the best leadership qualities, but based on favouritism, and even more recently, who gets romantically involved with select executives.

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Lightspeed Response
9y
Dear former employee - one of the great challenges of Glassdoor is the inability to have a conversation. We are truly disappointed that your experience at Lightspeed was not a positive one. We would very much appreciate the opportunity to hear from you directly so we can learn from this experience so that we may grow as an employer. Though of course you are under no obligation to do so (and would not benefit personally given you've left), if you're open to discussing, please reach out to us at hr.confidential@lightspeedhq.com. We promise that your anonymity will be preserved. We seek only honest feedback to help make our organization the best that it can be, and most importantly, to reach the highest levels of satisfaction among our employees. We sincerely hope to hear from you. Thank you.

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