Great company, great potential, but no work life balance if you're in a sales role - Anonymous employee Lightspeed Employee Review

3.0
Aug 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High energy environment, great benefits, beautiful offices, clearly defined company goals. You receive great training, and are equipped to succeed. Frequent company meetings and updates are a great encouragement to all teams.

Cons

Don't expect a regular 9-5 job if you work in any sales position. You are expected to put long hours, and leaving at a normal time (for most other companie) is frowned upon. Many are promoted due to favoritism and close friendships with management, and not actual leadership abilities. Lots of turnover in this area of the company if you don't hit your numbers quickly (3 months). The pressure is high, but so is the compensation if you succeed. Some love it, some hate it.

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Lightspeed Response
8y
Thanks for your review. We certainly have an energetic and dynamic environment, especially within Sales. As you mentioned, it’s not for everyone. In any sales role, its typical to stretch the punch-clock mentality, as it enables you to earn more in your pocket. There is flexibility around the hours, and we have clear monthly targets, which make salespeople accountable on how they can achieve them.

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Pros

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Cons

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3.0
Nov 10, 2025
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Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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