Great environment - employees dropping like flies - Anonymous employee Lightspeed Employee Review

3.0
May 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The talent - The work space - Free food - Managers are very devoted to their teams - Company going through insane growth

Cons

- Retention is really bad, employees burnout \ depression regularly - targets require lightspeed to be your life - 50-55h\week (sales) - vacations are not encouraged

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Lightspeed Response
7y
Thanks for your honest review. We appreciate all the positive things you have to say about working at Lightspeed, but let’s address the more crucial points you’ve made. Our Sales team is very driven, and our environment isn’t for everyone. We do have amazing talent with incredible work ethic, and we can’t be grateful enough. This is why we don’t box people in a traditional punch-clock schedule. We aim to enable ownership and accountability on how you can attain or surpass your targets. We try to offer our best support and resources to anyone that has a tough time managing their workload. Happy employees contribute to a happy environment, and the last thing we want is burnout. We do want all employees to take advantage of their vacation time – we believe rest and disconnection is a key component to long-term success. We’re always looking for ways to improve, and value our people’s ideas and feedback. Thanks again and we’ll keep working on it!

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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