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      Lightspeed

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      Lightspeed reviews

      Lost fundamentals and profit at all costs, starting with employees - Account Executive Lightspeed Employee Review

      2.0
      Sep 8, 2025
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are fantastic Caring direct Manager Great in person environment

      Cons

      Management overbooked with meetings and unavailable Open door policy leads to bullying and gaslighting Ever growing targets with less and less attainability for reps (from 70% attainability to average of 35% in a few years) Removed work life balance policies Constant rolling out of changes that are half ready at a frequency that is dizzying Employee feedback swept away and not actioned Recently cut a full level of leadership limiting support to sales reps Over hiring leaving fewer leads per rep

      avatar
      Lightspeed Response
      8mo
      Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. We are really pleased to hear that you are enjoying the benefits we have to offer and feel supported by your leader. However, it’s concerning to hear your other feedback and we'd like to understand this better. If you'd be open to it, we'd encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.

      Explore other reviews about Lightspeed

      5.0
      Nov 25, 2024
      Data entry clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice atmosphere and understanding people

      Cons

      Very hard for people who dont communicate

      3.0
      Apr 1, 2026
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, unlimited PTO, in a position to really grow after a few really rough years.

      Cons

      Too many "yes" people near the top. VPs and directors want certain things done that they assume it will get done even if you show them hard evidence that it's not possible. If you give them a time line, they assume you can do it In half the time which is not how I work. Also there is a lot of " the right hand does not know what the left hand is doing"

      3
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