Pros
Some people are really great. Working with people who aren't "managers" is usually good. Benefits are okay. Office isn't one giant cube farm.
Cons
Salary is abysmal and well under market rate. Cost of living in NJ is comparable to San Francisco in all ways except rent but Linode pays like it's located in Texas. Dubious business practices. You will likely be asked to lie to customers about incidents. I have been asked to lie about security incidents and outages. You get a laptop when you start working there which seems like a nice perk. They really only do this to make it easier for you to work when you're not actually on shift. Work-life balance isn't really a thing here. CEO is a micromanager who surrounds himself with other micromanagers and yes men. Whoever you answer to will either micromanage you or not have the gall to do anything about any issues. The CEO will get his way one way or another even when presented with evidence that shows his idea/management is bad. Incidents that would result in firing at any other company are swept under the rug or ignored completely. But as soon as one of these reviews appears there's a witch hunt to see who posted it and people have been fired without proof. The company is now getting these reviews deleted to make their rating look better. Hiding the problem != fixing the problem.