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      Lush

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      Lush reviews

      Woes of a stock boy - Stock Assistant Lush Employee Review

      4.0
      Jul 13, 2016
      Stock assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% discount and very accommodating staff. Lush are really paving the way forward in equality and diversity and although I didn't personally benefit from this, the staff and company policies are really generous. The work wasn't particularly stress full either - delivery days were busy and Christmas was pretty nightmarish but Jan - November, fine.

      Cons

      I was restricted on speaking to customers and actively told not to do so. That then went onto being told not to speak to other members of staff unless it's about the work. I felt like an unvalued cog, and the workload was made out to be far more stressful than it was - I had days so quiet that I cleaned out all the cabinets in the back and bleached them. Not part of job description, just something to do.

      avatar
      Lush Response
      9y
      Hello, Thank you for your honest review here and I am glad to hear that you enjoyed your time at Lush. There is a lot of cleaning involved in the role that you were doing, it's important to us that our fresh products are stored in the best condition possible, but understand that this is not always the best part of the role. Thank you for taking the time to respond, your feedback is really valuable to us.

      Explore other reviews about Lush

      5.0
      Dec 23, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management Company cares about employees Employee discount Lenient

      Cons

      I’ve tried to think of some, and I don’t think I have any cons

      1.0
      May 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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