Good wages, but a lot of knowledge needed. - Sales Assistant Lush Employee Review

4.0
Jan 14, 2015
Recommend
CEO approval
Business Outlook

Pros

-enjoyed working here as managers were lovely -good wage at £7 p/h -a lot of training to further product knowledge -excellent discount 50% and 'staff waste' section so get to try products for free -good ethics

Cons

-if you don't remember information right you get slammed down hard on -had more issues with supervisors then managers -a lot of overtime given, when wasn't asked for

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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