Fun place to work - takes some extroversion - Senior Sales Ambassador Lush Employee Review

4.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

I met lots of fascinating people - staff and customers - and built great relationships Seasonal products and changes made for variety and dynamism - keeping me engaged It was such an energetic place, it was hard to have a bad day with so many cheery people around me.

Cons

Between loud music, crowded space, and many smells, it could occasionally be sensory overload, Management structure made for work environment that was very leadership-dependent. With a good manager, we all had great time - with a bad manager, the store nothing ran very smoothly.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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