Love my job and the prospects it offers - Anonymous employee Lush Employee Review

5.0
Jul 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can progress easily in the UK to higher paid jobs. Excellent training is offered and lots of free products to take home and try to give staff a better ability to inform customers.

Cons

A different business structure to standard companies which can either work great or not so well as it leads to confusion.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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