Inspiration for the taking, but wisdom makes wonderers wander - HQ Team Lush Employee Review

3.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

You can be yourself and exercise your own ethics in the way you work. No harsh targets and good opportunity to increase your awareness of what really goes on in the retail, consumer, or even political world.

Cons

Staff can feel pretty disposable. It's a great company to work for so if you're not happy to devote your soul to business success there will always be someone else to replace you. Still worth the experience for a few years though.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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