becoming a lushie - Sales Assistant Lush Employee Review

5.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The care and communication of the staff are the best. When help is needed the company will do the best it can to solve the problem. The freedom compared to other shops is unparalleled. - good pay/staff perks. - good company transparency. - acceptance of all people. - ethical trading.

Cons

As the shops are usually high intensity, shifts are reduced to 4 hours to keep a high energy. There can be a problem with short 4 hour shifts as it takes a chunk out of the day. I think people would just prefer to work a longer shift and get paid for it. remembering product codes.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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