rewarding but demanding job - Floor Leader Lush Employee Review

4.0
Feb 23, 2016
Recommend
CEO approval
Business Outlook

Pros

opportunities to move up within the company, I have already had multiple promotions while working here for two years. great discount and pay rate. Fun work environment. You also earn vacation time and sick leave.

Cons

long hours and talking constantly can be difficult. It is a job where a lot is expected of you, no matter what position you are in. You will often get feedback ( Coaching) on what you need to improve upon and if you follow these suggestions, you shouldn't have a problem.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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