Company care about the wrong things - Captain MOD Pizza Employee Review

2.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are in management at any level, you can get certain benefits like pto. All employees get a free shift meal for every shift worked. You can work up in the company with hard work and sucking up.

Cons

The pay is not worth the work put in. Captains in my area are going on a second year without cost of living increases in pay, despite the minimum wage going up significantly in the area. Upper management tends to care way more about numbers and sales then ensuring the restaurant is actually running smoothly, the staff are trained properly, and there’s not skeleton crews. The lack of raises, the decline in ingredients, and the increasing level of duties make this job miserable.

Explore other reviews about MOD Pizza

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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