Horrible US leadership - Store Manager Mango Employee Review

2.0
Oct 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Company itself seems great, from what you hear from the higher ups and that meet the team in Spain. Bonus program is good, if you can make the high goals.

Cons

The 2 managers in charge in the US are a clique and make decisions based on who is a part of their group. They will fire anyone and everyone at the drop of a hat. I’ve never seen so many terminations in my 30 years in retail.

Explore other reviews about Mango

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance

Cons

At the time was not fully established

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay and commission opportunities for sale associates.

Cons

-Upper management is disorganized. There seems to be no clear guidelines, training or support for stores to succeed. - Outdated system (From early 2000s… feels like coding) that limits mangers and associates from providing exceptional service. - Foot traffic is extremely low and is impossible to meet daily KPI goals. -Extremely high turner over rate! Feels like constantly working 3 person job alone because people are quitting so often. - Constantly dealing with frustrated customers who have been waiting 1+ month for their online order to arrive.

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