Does anyone know what they’re doing? - Store Manager Mango Employee Review

3.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The fashion pieces your store gets are amazing, all the people are very kind, great bonus structure and paid holidays

Cons

Very difficult working for a store in the U.S. when your corporate partners are in Spain- the time difference can make it difficult to connect. Also, if you don’t speak Spanish, it can also be difficult to build genuine relationships because they tend to default in Spanish when speaking on calls or sending out newsletters/emails/updates. There also wasn’t any structure, which typically I would enjoy having the freedom to be creative, but I’ve learned I’d rather have the structure on they’re expectations so you can manage them well and coach your employees to it. Oh…you also have to wear the same thing every day.

Explore other reviews about Mango

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance

Cons

At the time was not fully established

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay and commission opportunities for sale associates.

Cons

-Upper management is disorganized. There seems to be no clear guidelines, training or support for stores to succeed. - Outdated system (From early 2000s… feels like coding) that limits mangers and associates from providing exceptional service. - Foot traffic is extremely low and is impossible to meet daily KPI goals. -Extremely high turner over rate! Feels like constantly working 3 person job alone because people are quitting so often. - Constantly dealing with frustrated customers who have been waiting 1+ month for their online order to arrive.

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