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One Big Really Terrible Joke - Anonymous employee MegaPath Employee Review

1.0
Feb 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sales and Project Management can do no wrong and are considered golden children, so try them if you go that route.

Cons

The mentality at this company is "Pass the buck, pass the blame." There's too many VP's, and very few of them even know what their own departments do. Sales are all that matters, and it doesn't matter if what is sold is even going to work, is actually possible, or is PCI compliant. Meanwhile, as it goes along the chain, if it DOESN'T work, if it IS NOT PCI compliant, if it's not even possible to do, the actual install techs and provisioners and other representatives that do the real connectivity testing are to blame. Project "Managers" are unaware of even how IP addresses work, to the point of regularly having to ask what's wrong with an IP of the 746.x.x.x range. Project Managers also have been known to directly refuse reasonable customer requests such as "please respond with any further steps we can take" or even just "call me," and to tell people lower than them that they are their own personal secretary in all ways while these people are manning constant call queues, and nothing is ever done or said to them about it. In spite of what they actually pretend, nobody cares what happens to the customers or to their own employees. And woe be unto you if you try to get moved into another department once you're at the bottom - there is zero chance of moving up, you will always be a peon. No raises, no assistance from who should be there, no worries, but sometimes they give you bagels, so that makes it all okay. A joke of a company trying to buy as many companies to work together out of broken systems that refuse to do anything to actually make them work together, and with total disregard for how the applications actually function or how their own business actually works.

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5.0
Apr 2, 2019
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CEO approval
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Pros

good salary good salary good salary

Cons

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3.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy access to other departments - once they've got a face to a name, people are super helpful! Work with some pretty brilliant and helpful people

Cons

People get away with posting fake orders & metrics The man who lead the team that posted the most fake/innacurate orders keeps getting promoted (it's good to be the CEO's nephew, right?) Employee feedback is only valued when you're at plan (that's been five to ten sales reps/mo out of around 80) Leadership only cares about what you produce - don't expect anyone to assist you with personal growth Working with depts at other locations is painful unless they're one of the few in their role that care about the cusotmer Half the support teams are now in Manila - they speak English well, but their comprehension is poor and extremely painful to both internal employees and customers The company wasted $100,000 on a bare bones knock-off plug-in for SalesForce (which they could not get to implement correctly) They use the "spaghetti standard" for lead gen - throw ideas out into the internet and see what sticks

4
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