Crash and burn - Technical Support Engineer I MegaPath Employee Review

good salary good salary good salary

no other things to say

Easy access to other departments - once they've got a face to a name, people are super helpful! Work with some pretty brilliant and helpful people

People get away with posting fake orders & metrics The man who lead the team that posted the most fake/innacurate orders keeps getting promoted (it's good to be the CEO's nephew, right?) Employee feedback is only valued when you're at plan (that's been five to ten sales reps/mo out of around 80) Leadership only cares about what you produce - don't expect anyone to assist you with personal growth Working with depts at other locations is painful unless they're one of the few in their role that care about the cusotmer Half the support teams are now in Manila - they speak English well, but their comprehension is poor and extremely painful to both internal employees and customers The company wasted $100,000 on a bare bones knock-off plug-in for SalesForce (which they could not get to implement correctly) They use the "spaghetti standard" for lead gen - throw ideas out into the internet and see what sticks