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      NHS

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      Only difficult when working - Nhs Track and Trace Agent NHS Employee Review

      4.0
      Oct 3, 2023
      Nhs track and trace agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best bits of the track and trace job was the over employment of staff, leading to very few calls. This allowed for free time to move around the house with a headset on.

      Cons

      When dealing with the public, in such a sensitive time, it was of paramount importance that all information given was of the highest quality and certainty. Individuals were anxious and would get increasingly angry if they though the service was not providing for them.

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      5.0
      Jan 29, 2026
      Project cootdonator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bay and status to be bad boi

      Cons

      too much burcrapcy there in work

      4.0
      Apr 11, 2026
      Healthcare assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great sense of purpose and meaning in the work. Colleagues are genuinely dedicated and supportive. Good variety of tasks day to day, and you gain a wide range of clinical and interpersonal skills quickly. Job security is a major plus.

      Cons

      Staffing levels are often stretched thin, which puts pressure on everyone. Pay hasn't kept pace with the demands of the role. Management can feel disconnected from frontline realities, and communication from the top down is inconsistent.

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