Moral is Down - Customer Service Representative NJM Insurance Employee Review

2.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and training was great

Cons

Management micromanaging every little thing. We’re scared to go to bathroom half the time for fear we’ll be questioned on why so long away. Very stressful environment. Poor equipment and IT has no idea what they are doing.

Explore other reviews about NJM Insurance

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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