Enjoy my team and boss - Customer Service Representative Navitor Employee Review

Flexible and lots of learning opportunities

Lots of things to learn

-Many great people -The integrated wholesale printer concept is great and met with warm reception from customers -As far as a sales job, low pressure with no KPI's. They give you a long leash. -Their first answer to loss of sales is not to lay off, which is great. -Customer service is OK. They try to make things right for the most part. -Somehow, many customers are satisfied with Navitor. -They're ALWAYS looking to invest in new machinery, which is an obvious major plus.

-Their only value to the market is technology integration. -Higher priced on almost everything compared to competitors. Large customers will pay a bit more due to tech integrations, but they have a very small market share to smaller resellers. -The new management structure is very poor and anyone who works there, including C-Suite, would agree. -Upper Management is weak, passive and unwilling to change. The President is no longer Rick Roddis (he was a great leader) and they didn't replace him. The left hand doesn't know what the right hand is doing. -They don't quality check jobs. Laughable. -Probably most important, the company has absolutely no infrastructure. Every department functions on their own and there's no shared vision, especially without Rick.